Web Call-Back for the Banking & Financial Industry

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Product Summary The life-blood of the Banking and Financial industries is the ability to cost-effectively provide high quality service to its customers while consistantly selling new products and services. In addition, maximizing the productivity of skilled personnel is critical to achieving profits. PhoneClicksTM is the ideal application to help accomplish both of those objectives. Considering that most Web site visitors will not purchase via the Internet until there is more human interaction, and, online financial systems can be limiting and confusing to those not familliar with the available options; the PhoneClicksTM service can be instrumental in maximizing revenues and customer satisfaction, while increasing the productivity of qualfied personnel. How It Works for Banking & Financial Applications Let's assume, for this example, that your company provides mortgage loans, and has branch offices with mortgage loan representatives in every state. A PhoneClicksTM callback button or link may be assigned to each local office or representative. A web page could prompt visitors to enter their state, or zip code, for a current mortgage rate quote. Upon entering the requested information, the visitor would then be directed to a form asking the consumer to enter their phone number and click a "GET QUOTE" button. The visitor's phone would ring, typically within ten seconds, and the PhoneClicksTM system would immediately connect the prospect with his local mortgage representative, who could then obtain any needed qualifying information. PhoneClicksTM is Better than a Toll-Free Number! PhoneClicksTM web callback technology holds several advantages over toll-free numbers. PhoneClicks is like "a toll-free number on steroids". Following are some comparisons of the two: Toll-free numbers work only in the USA. Customers outside the USA will hesitate before personally paying for an expensive international call. For international business, PhoneClicksTM is critical! A typical toll-free number routes a caller to the main company switchboard, or worse, into an interactive voice response (IVR) system. By contrast, PhoneClicks callback buttons can (although do not need to) be established for every department or sales representative in a corporation. Using toll-free numbers, this type of customized routing could be very difficult and expensive. PhoneClicksTM web callback offers customers a simple way to do more than browse available service options. It offers an easy way to do business. Impulse buyers are more likely to click on a "call" button than dial a toll-free number. If money is spent advertising the web site, it makes sense to prompt the visitors to call - before they leave the site without making a purchase, and wind up doing business with a competitor! PhoneClicksTM can be set up on any web site, email, banner ad, or pop-up in less than five minutes, with simple cut & paste code. There is no special equipment needed, either by you or your customer, as long as you each have a telephone with active service. Contact PhoneClicks at (561) 738-2206 for more information, or visit us on the web at http://www.phoneclicks.com